Privacy & Data Security

Privacy Policy

Your trust is our utmost priority. Learn how AdviTalk uses advanced encryption and strict AI privacy shields to protect your personal data, consultations, and chats.

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Advanced AI Encrypted Data Guarantee

All messages, attachments, and consultation interactions are protected with state-of-the-art encryption protocols. Your private chats and media are 100% confidential and cannot be viewed by unauthorized third parties or general administrators.

1. Information We Collect

To provide high-quality advisory services and an engaging buddy community, AdviTalk collects the following minimum necessary information:

  • Account Credentials: Mobile phone number, verified OTP authentication, optional name, profile photo, bio, and city.
  • AdviGuide Verification Data: Government ID details, professional credentials, expertise categories, and service pricing (for verified guides).
  • Transactional Records: Wallet balance credits/debits, consultation appointment histories, and billing durations.
  • Encrypted Communications: In-app chat messages, audio/video consultation logs, and community feed interactions.

2. How We Protect & Encrypt Your Data

We implement rigorous technical safeguards including:

  • End-to-Transit Encryption: All client-server communications operate over Secure Socket Layer (HTTPS/TLS) encryption.
  • Secret 4-Digit PIN Vaults: Users can safeguard private conversations behind a personalized 4-digit PIN. Hidden chats cannot be accessed without entering the verified PIN.
  • AI Safety Shield: Intelligent automated filters prevent unauthorized leakage of phone numbers, links, or off-platform contact attempts to preserve user security.

3. How We Use Your Information

Collected data is used solely to:

  • Authenticate user sessions and maintain profile integrity.
  • Facilitate real-time messaging, audio/video consultations, and live room interactions.
  • Process wallet top-ups, guide earnings payouts, and transaction histories.
  • Prevent fraud, enforce community standards, and safeguard user privacy.

4. Zero Third-Party Sale of Personal Data

AdviTalk never sells, rents, or trades your personal information to third-party marketers or advertisers. Information is only shared when explicitly required by law or to complete financial transactions with certified payment gateways (e.g. Cashfree/Razorpay).

5. Data Retention & Deletion Rights

You have complete control over your account data. You can request deletion of your account and personal history at any time through the Data Deletion Request portal or by contacting our Privacy Grievance Officer at support@advitalk.com.

6. Contact Our Privacy Team

For questions, feedback, or grievance redressal regarding our privacy practices, contact us at:
Email: support@advitalk.com
Platform: AdviTalk Technologies Pvt. Ltd., India

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